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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ashleigh Vaughan

December 22, 2025

5  out of  5
rating by Ashleigh Vaughan
"Jonathan was very helpful throughout the entire experience! He was very friendly and answered all of my questions. I recommend him to anyone."
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Maria Habib

December 11, 2025

1  out of  5
rating by Maria Habib
"If I could give negative stars I would. Horrible service and agent doesn’t want to help or even try to pay attention to my request and thinks they would know better than the insured they just want money in their pockets. They don’t want to help you save money or even understand your needs dispute multiple communication. They think they know better but when someone speaks to them with state law they don’t even know that. Will be taking my business somewhere else. Horrible service from Alicia who doesn’t listen to the customer and does whatever she wants thinking it’s best dispute multiple times trying to reach out to Christian. Denying me to gain to a document stating it’s internal doc, that’s illegal. Not sure you actually did the work then. I will be reaching out to corporate and to Texas licensing. Take your money somewhere worth it."
We responded:
"Good morning Maria Habib, Thank you for reaching out and sharing your concerns with me via google review. I’m truly sorry to hear about your recent experience, and I want you to know that your feelings matter deeply to me. I’ve reviewed the notes carefully because it’s very important to me that I do everything I can to support you and make things right, within our capabilities. As soon as I became aware of the situation, I wanted to connect with you to offer my help. I’ve left a voicemail, sent an email, and a text, hoping to hear from you soon. Please don’t hesitate to call me at your earliest convenience—I’m confident we can find a positive way forward together. Families like yours are at the heart of what we do, and I’m committed to not only resolving this now but building a relationship that lasts long into the future. I look forward to speaking with you soon. Warm regards, Thank you for your feedback as this is not the experience, we want State Farm customers to have. We would like to learn more about what happened and how we can improve. Please get in touch with me so we can make it right."
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Lucy Phillips

December 1, 2025

5  out of  5
rating by Lucy Phillips
"Christian is the best! This was my first time finding auto insurance for myself and he answered all of my questions thoughtfully, as well as explained everything clearly. I feel really confident in the price and the coverage I received and it was all thanks to Christian going above and beyond to make sure that would happen. He even helped me cancel all of my other policies and asked the other companies about my refunds and recurring payments getting cancelled. Since this is my first time, I believe there would have been plenty of things I would have missed without Christian’s help. He also found several discounts for me and listened to everything I was looking for, as well as accommodated for those things. I am so pleased with my experience today and would highly recommend his service and the amazing prices that come with ample coverage. These are the best rates I have seen so far and also some of the kindest people."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Karla Vasquez

November 3, 2025

5  out of  5
rating by Karla Vasquez
"Christian was very helpful in getting my insurance set up! He was very efficient, friendly, and thorough!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Nate

October 9, 2025

1  out of  5
rating by Nate
"After the experience I had with the owner I'm almost positive these reviews are fake. No accountability, and no respect."
We responded:
"Nate, after consulting with my team and conducting a thorough review of our records, we were unable to locate any clients, residents, or vendors under your name. It is possible there may be some confusion with another State Farm office, as each office is independently owned and operated by its agent. We would very much like to work with you to clarify this matter and determine how we can best assist you. Please feel free to reach out and ask for Grant Looman. I would be glad to explore any specific ways we can better serve you or help confirm whether you have the correct State Farm agency in mind for your review. Your feedback is highly valued. I would appreciate the opportunity not only to address and rectify any issues that may have arisen from my team or myself but, most importantly, to understand and respond to your concerns in order to improve our agency. I look forward to hearing from you soon. Please email me your contact information and I would appreciate the opportunity to reach out. Take care, Grant Looman, Grant Looman State Farm"
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Kathy Weber

September 2, 2025

5  out of  5
rating by Kathy Weber
"Great online reviews, fair prices and easy to work with!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Loren Smith

September 2, 2025

5  out of  5
rating by Loren Smith
"William did a great job helping me through the entire process!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Dominic Gonzalez

August 29, 2025

5  out of  5
rating by Dominic Gonzalez
"Quick and easy, William was great to work with!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Aziz Chabchab

August 8, 2025

5  out of  5
rating by Aziz Chabchab
"Christian was very helpful, knowledgeable, had answered all my questions, and was able to find me a better coverage and save $$$ on my premiums"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Josue Cavazos

July 14, 2025

5  out of  5
rating by Josue Cavazos
"Miles was an excellent agent! Great customer service over all!"
We responded:
"Josue, thankful for your feedback! Thank you for giving us the opportunity to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Thanks, your local State Farm agent, Grant Looman"
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Oluwatosin Adeleke (Tosyno)

July 7, 2025

5  out of  5
rating by Oluwatosin Adeleke (Tosyno)
"Miles was really helpful, and patient to make sure I get a good rate for both my car and rental insurance. He is soo persistent in convincing me to add my rental insurance. he really did a good job"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Lynn Wilborn

July 7, 2025

5  out of  5
rating by Lynn Wilborn
"Christian was so patient with me. His professionalism was very much appreciated. He explained everything to me and made sure I understood. I have already recommended him to a friend."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jason Ester

July 1, 2025

5  out of  5
rating by Jason Ester
"Very helpful, called and checked on me, and very consistent. Help me to get a lower rate."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Phillip Jones

June 19, 2025

5  out of  5
rating by Phillip Jones
"Christian F. - 5 stars"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Mauricio Chavez

June 13, 2025

5  out of  5
rating by Mauricio Chavez
"Just recently joined state farm. Christian was great help and went step by step explaining everything about the policy and coverage. He was very patient with me and was able to help my insurance needs"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Ansley Bunch

June 5, 2025

5  out of  5
rating by Ansley Bunch
"I had a great experience working with Christian Faircloth to switch my car insurance. He walked me through all my coverage options without any pressure. I felt like they really listened to my priorities and helped me find a policy that actually made sense for my car and budget. If you’re looking for someone who’s knowledgeable and easy to work with, I definitely recommend Christian Faircloth!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Alan Bates

May 27, 2025

5  out of  5
rating by Alan Bates
"Great service!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Malesa Williams

May 23, 2025

5  out of  5
rating by Malesa Williams
"Calvin Kuang did an amazing job setting me up my insurance at a great monthly rate! He is friendly and informative."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Bianca Puentes

May 22, 2025

5  out of  5
rating by Bianca Puentes
"Christian is super helpful, very professional and knowledgable. It has been a great experience! Thank youuuu!!!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Ben B

May 20, 2025

5  out of  5
rating by Ben B
"Calvin Kuang was very helpful and thorough when assisting me."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jayce Gibson

May 12, 2025

3  out of  5
rating by Jayce Gibson
"He’s chill"
We responded:
"Thank you for your review. We appreciate your feedback and are looking for ways to improve our insurance services. Your satisfaction is important to us."
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Anthony Yost

May 9, 2025

5  out of  5
rating by Anthony Yost
"I got everything I needed done and Christian was a good help"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Elhashimi Hassan

May 7, 2025

5  out of  5
rating by Elhashimi Hassan
"Really got a great experience and prices too from Christian, he was so helpful although i came to him late and explained all things in details which usually never happens, Thank you very much Christian"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Itzel Rojas

May 1, 2025

5  out of  5
rating by Itzel Rojas
"Calvin was so nice! Guided me through the entire process and explained everything so thoroughly. 10/10 service"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Salma Diaz

April 30, 2025

5  out of  5
rating by Salma Diaz
"Calvin helped me and was a great agent! I definitely recommend him to work with!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"